OCP miniApps® is a Conversational Framework that
provides:
Zero-coding, Zero-maintenance.
Instantly deployable and configurable
Natural Language dialog components.
soliciting a credit card number, a date of birth or even
an alphanumeric member identification number.
Pre-trained and Pre-tuned by Omilia, leveraging vast amounts of data, can accurately handle exceptions and real-world conversational conditions, complete with data validation, disambiguation and error recovery strategies.
OCP miniApps® can be quickly tailored to each application's requirements, significantly reducing a substantial part of delivery time.
What are OCP miniApps® ?
Pre-built to handle complex tasks.
Pre-trained to provide human level accuracy.
Gracefully handle common automation
requests using best practices and data
points gathered from decades of Natural
Language experience.
How are they deployed?
Instantly and easily Configurable via a UI.
Zero coding, Zero integration.
Easily accessible from anywhere via
packaged Contact Center integrations or
through SIP.
Use Artificial Intelligence to automate your interactions with businesses and customers, without the need to build custom code.
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Don’t start from scratch! Make use of your existing implementation by adding OCP miniApps® where needed.
Ensure a consistent and seamless human-like interaction with your customers regardless of unexpected conditions.
Do it yourself! No need for technical people to be involved in the process of installation and tune of the solution.
Reduce your workforce overload on the contact centers, by handling common information requests in the IVR.
Let your callers feel “heard” and speak freely by eliminating confusing “touch tone” menus, increasing customer satisfaction.
Available OCP miniApps®
OCP miniApps®
Intent OCP miniApps®
Integrate OCP miniApps®
Easily & Efforlessly
